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Medical Disclaimer

Last updated: November 2, 2025

Medical Emergency Notice

If you are experiencing a medical emergency, do not use this platform. Call emergency services immediately at 108 or 102, or visit your nearest emergency room.

Platform Nature

Doqor is a digital healthcare platform that connects patients with independent, licensed healthcare professionals. We facilitate consultations but do not directly provide medical services, diagnosis, or treatment.

Key Points:

  • We are a technology platform, not a healthcare provider
  • Doctors on our platform are independent professionals
  • Medical decisions are made by licensed doctors, not by Doqor
  • We do not supervise or control medical treatment provided by doctors

No Medical Advice

Information provided on the Doqor platform, including:

  • Service descriptions and treatment information
  • Health articles and educational content
  • FAQs and general health guidance
  • Doctor profiles and specialties

Is NOT intended as medical advice, diagnosis, or treatment. This content is for informational and educational purposes only.

Always seek the advice of your physician or qualified healthcare provider with questions regarding a medical condition. Never disregard professional medical advice or delay seeking it based on information from our platform.

Online Consultation Limitations

While online consultations offer convenience and accessibility, they have inherent limitations:

  • No Physical Examination: Doctors cannot perform hands-on physical examinations
  • Technology Dependence: Quality depends on internet connectivity and device capabilities
  • Diagnostic Limitations: Certain conditions require in-person evaluation
  • Emergency Situations: Not suitable for urgent or life-threatening conditions

Doctors may recommend in-person consultations, diagnostic tests, or specialist referrals when necessary.

No Guarantee of Results

Healthcare involves inherent uncertainties. We make no guarantees or warranties regarding:

  • Treatment outcomes or effectiveness
  • Cure or improvement of medical conditions
  • Absence of side effects or complications
  • Accuracy of diagnoses or prognoses

Individual results vary based on numerous factors including overall health, medical history, adherence to treatment, and individual response to therapies.

Doctor Verification

While we verify the credentials and licenses of doctors on our platform:

  • We conduct basic verification of medical licenses and qualifications
  • We are not responsible for individual doctor competence or performance
  • Doctor ratings and reviews reflect patient opinions, not our endorsements
  • You should independently verify credentials if desired

Doctors on our platform are independent contractors, not our employees.

Prescriptions and Medications

Regarding prescriptions issued through our platform:

  • Prescriptions are issued by licensed doctors based on their professional judgment
  • Doctors determine appropriate medications considering your medical history
  • You are responsible for informing doctors of all medications and allergies
  • We are not responsible for medication side effects or interactions
  • Always read medication labels and follow doctor instructions carefully

⚠️ Important: If you experience adverse reactions to any medication, stop taking it immediately and contact your doctor or emergency services.

Specialist Referrals

When our in-house doctors recommend specialist care:

  • Referrals are made based on professional medical judgment
  • You are free to seek second opinions or alternative specialists
  • We provide transparent pricing before you commit to specialist care
  • You may decline specialist referrals without prejudice

Information Accuracy

While we strive to provide accurate and up-to-date health information:

  • Medical knowledge evolves; information may become outdated
  • Content is general in nature and may not apply to your specific situation
  • We are not liable for errors or omissions in content
  • Always verify important health information with healthcare professionals

User Responsibilities

As a patient, you are responsible for:

  • Providing accurate and complete medical information to doctors
  • Disclosing all medications, supplements, and allergies
  • Following treatment plans and medical advice
  • Attending follow-up appointments as recommended
  • Seeking emergency care when appropriate
  • Informing doctors of any adverse reactions or complications

Liability Limitations

To the maximum extent permitted by law, Doqor is not liable for:

  • Medical malpractice or negligence by independent healthcare providers
  • Misdiagnosis, delayed diagnosis, or treatment errors
  • Adverse reactions to medications or treatments
  • Outcomes of medical procedures or therapies
  • Consequences of not seeking emergency care when needed

Third-Party Links

Our platform may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of external sites.

Contact Us

For questions about this Medical Disclaimer:

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