Cookie Policy
Last updated: November 2, 2025
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, improve your experience, and provide insights into how the site is used.
Doqor uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on our platform.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the platform to function properly. They enable core features like:
- User authentication and account access
- Security features and fraud prevention
- Shopping cart and booking functionality
- Load balancing and server routing
Can be disabled: No (required for platform operation)
2. Performance Cookies
These cookies collect information about how you use our platform, helping us improve performance:
- Pages visited and time spent on each page
- Click patterns and navigation paths
- Error messages and technical issues
- Loading speeds and performance metrics
Can be disabled: Yes (via browser settings)
3. Functional Cookies
These cookies remember your preferences and choices:
- Language and region preferences
- City selection for pricing display
- Display settings (font size, layout preferences)
- Previously viewed services or doctors
Can be disabled: Yes (may affect user experience)
4. Analytics Cookies
We use analytics tools (like Google Analytics) to understand user behavior:
- Number of visitors and demographics
- Traffic sources (search engines, social media, direct)
- Popular services and content
- Conversion tracking for bookings
Can be disabled: Yes (via browser settings or opt-out tools)
5. Advertising Cookies
These cookies may be used to show relevant ads on other websites:
- Retargeting ads for users who visited our platform
- Interest-based advertising
- Ad performance measurement
Can be disabled: Yes (via browser settings or ad preference tools)
Third-Party Cookies
We use services from trusted third parties that may set their own cookies:
- Google Analytics: Website analytics and user behavior insights
- Payment Gateways: Secure payment processing (Razorpay, etc.)
- Social Media Platforms: Social sharing and login features
- Communication Tools: Chat widgets and customer support
These third parties have their own privacy policies governing cookie use.
How to Control Cookies
You have several options to control or delete cookies:
Browser Settings
Most browsers allow you to:
- View cookies stored on your device
- Delete all or specific cookies
- Block third-party cookies
- Set preferences for cookie acceptance
Opt-Out Tools
For analytics and advertising cookies, you can use:
- Google Analytics Opt-out: Browser Add-on
- Network Advertising Initiative: Opt-out Tool
- Your Online Choices (EU): Preference Center
⚠️ Note: Disabling essential cookies may prevent you from using certain features of our platform, including booking appointments and accessing your account.
Cookie Duration
Cookies may be session-based (deleted when you close your browser) or persistent (stored for a set period):
- Session cookies: Used for authentication and navigation (deleted after session)
- Persistent cookies: Used for preferences and analytics (typically 1-24 months)
Updates to This Policy
We may update this Cookie Policy to reflect changes in technology or regulations. Significant updates will be communicated via email or platform notifications.
Contact Us
If you have questions about our use of cookies:
- Email: privacy@doqor.com
- Phone: +91 986 015 1400
For broader privacy concerns, see our Privacy Policy.